Frequently Asked Questions
Everything you need to know about shopping with FlorinTM.
What is the standard shipping timeframe for FlorinTM orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
FlorinTM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, we ship to customers within North America. We are working on expanding our logistics to support international shipping in the near future.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9 AM to 5 PM EST.